1. Types of Services
Reading Time: < 1 minuteThe DTN FleetGuard suite builds on decades of experience in fleet monitoring, weather forecasting and severe weather. The suite includes: FleetGuard Enterprise: Portal with access to SPOS and RouteGuard products. Access to a vast amount of DTN shipping data for vessel and fleet performance. This Academy page will focus on the following services: FG Service
Read More2. Reporting
Reading Time: 3 minutesPosition reports (normally sent daily at noon, hence the name) contain a standardized set of data relevant to a vessel, including: Voyage details Position details Observed weather details Remaining bunkers on board and respective consumption The information can be used to: Track the vessel’s position Create route advice Assess the performance of the vessel and
Read More3. Process Flow
Reading Time: 2 minutesThe following noon reporting flow applies. DTN will configure the EasyNoon and sends it to the Captain Captain completes and emails the EasyNoon report noon update: With filling in the EasyNoon report there are built- in sanity checks If the completed EasyNoon report passes the built-in sanity checks, it can be emailed to DTN. If not, Captain
Read More4. Deliverables in FleetGuard Process Explained
Reading Time: 2 minutesDTN Route Advice Click here to open a .pdf that will explain all the benefits and elements of the DTN route advice Daily Performance Indicator (DPI) A Daily Performance Indicator (DPI) provides a daily performance indication based on the noon report data provided. It is created automatically and contains, for example, loss in time, loss
Read More5. Service Level Agreement
Reading Time: < 1 minuteThe following SLAs apply to the FleetGuard services: Reply within 2 hours at incoming email (requests) Twice a week a manual check on voyage data, in combination with a sanity check on system generated alerts on data received DPI is delivered within 2 hours after local noon Post Voyage Analysis Report is delivered within 2 working days after voyage completion
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