Can I access vessel insights dataset of a vessel after I have unsubscribed this vessel from Vessel Insights API?
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User can access Vessel Insights API data for a vessel as long as this vessel is subscribed to Vessel Insights API. Once the vessel is unsubscribed, user cannot access Vessel Insights API data for this vessel anymore. If user wants to access data and analysis results from the period when the vessel was subscribed to

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Can I send noon reports by email?
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Customers can also send us noon reports by email. We accept multiple industry standard formats. Inquire with  DTN sales team for further information.

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Can I use Vessel Insights API for real time monitoring? Or is there a latency?
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Please be aware that subscribing a vessel will not immediately result in data being available in Vessel Insights API for this vessel. For all the vessels subscribed to the Vessel Insights API, calculations are done once every day at 0 UTC. These calculations cover the ships timeline from – 48 to – 24 hours. When

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How can I send an updated noon report?
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If the customer sends a noon report which has a Report Date and Position Type that matches an existing noon report (for the same IMO number), the new noon report will overwrite the existing noon report. The noon to noon analysis from the previous and next noon report will be redone using the new noon

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How do you handle gaps in AIS data in Vessel Insights API?
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First we get AIS data from our supplier. Then we normalize this AIS track to create a DTN version of vessel’s track. This track has positions every 15 mins. If the gap in AIS data we receive is more than 24 hours, there will be a gap in the normalized track available in Vessel Insights

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Is AIS track available in Vessel Insights API?
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We create a normalized AIS track where position data is available every 15 minutes.

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Is weather data available in Vessel Insights API?
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DTN’s proprietary hindcast weather data is available every 1 hour along the vessel’s track.

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The MMSI of a vessel that I have subscribed to Vessel Insights API has changed. Do I need to update my subscription?
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At this moment, when MMSI of the ship changes, customer needs to inform DTN (contact DTN API support team: [email protected]) and the technology team will update the subscription with new MMSI. We are working on a solution so that we can automatically update the MMSI number when it changes.

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